Terms & Conditions

Able Safe Co, Trinity Corner, 29 New Hall Lane, Preston, Lancashire, PR1 5NX.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (THIS "SITE").

1. Acceptance of Terms

1.1. By using the Able Safe Co website, you agree to these terms of use. If you do not agree to these terms, you may not use this site. Able Safe Co reserves the right, at any time, to modify, alter, or update these terms of use, product prices and product information and you agree to be bound by such modifications, alterations, or updates on subsequent visits. Your placement of an order indicates your acceptance of these terms and conditions.

2. Stock Availability

2.1. All stock is subject to availability.

2.2. Stock not supplied will not be charged for and we will refund you any part of the goods already paid for.

2.3. If we are out of stock we will make every attempt to contact you within forty eight (48) hours providing we have correct contact details on your order.

3. Manufacturer's Warranty

3.1. Manufacturer's warranties vary on each product.

3.2. Manufacturer information is subject to change without notice.

4. Order Acceptance

4.1. All orders sent to Able Safe Co are only accepted when you receive confirmation of receipt of your order, but only on the condition that Able Safe Co may subsequently not be able to ship the items requested, or may decide on reasonable grounds not to do so.

4.2. Able Safe Co reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order. Without prejudice to the statutory rights afforded to consumers under English law, Able Safe Co accepts no liability for any failure to ship products where this results from its inability to do so or its decision on reasonable grounds not to do so, provided that it takes all reasonable steps to notify you within forty eight (48) hours of order placement that products will not be shipped as ordered. In such cases Able Safe Co will not process any payment or will immediately refund any payment made in full.

4.3. All orders placed over £1,000.00 (UK) may require additional verification before the order is accepted.

4.4. All product prices include VAT at 17.5% unless stated otherwise.

5. Payment

5.1. For payment by credit/debit card, we only accept recognized credit/debit cards as indicated on our web site FAQ's.

5.2. Credit terms may be applied for and may be granted at the discretion of Able Safe Co.

5.3. For credit applications we may make a search with a credit reference agency, which may keep a record of that search and may share that information with other businesses. We may also make enquiries about the Principal Directors with a Credit Reference Agency.

5.4. If credit is granted, credit terms will be strictly net on receipt of invoice.

5.5. If Credit terms are not granted by Able Safe Co, all orders placed will be on a payment-with-order basis.

5.6. If the Customer fails to pay invoices within the period of credit set, Able Safe Co reserves the right to hold shipment of any further orders until payment has been received.

5.7. If the Customer fails to pay any sum when due or fails to perform under this or any other agreement with Able Safe Co, after 7 days notice, Able Safe Co shall be entitled to interest on the amount due at Barclays Bank's base rate plus 5%, per calendar month.

5.8. Interest will be calculated from the due date, and Able Safe Co is entitled to recover all extra expenses incurred including legal fees and cost of collection.

5.9. Extended credit terms may be available on receipt of written application.

6. Delivery

6.1. Able Safe Co shall deliver your order via our chosen carrier. All prices quoted on our Web site include our Free Standard Delivery Service.

6.2. The Free Standard Delivery Service is a Monday to Friday during office hours, delivery to a ground floor location or an upper floor location with access via a lift. A delivery charge may be incurred on certain orders where the delivery route includes stairs.

6.3. Special delivery services may be available as a delivery option and may be subject to a charge as indicated on our Web site.

6.4. Expected delivery dates may be given for an order and are given as a guide only. Able Safe Co cannot be held liable for any loss of business, income, losses, cost, damages, charges or expenses that may result from later delivery.

6.5. Deliveries are only made to UK mainland addresses. If required we are able to quote for Non-UK mainland and International delivery options.

6.6. In the event delivery of your order is aborted by our carrier we will be forced to impose an aborted delivery charge. This fee is approximately 15% of the total cost of your order and will be confirmed in writing should the need arise.

An aborted delivery can be due either to missing delivery information such as more steps at the delivery address than originally stated on your order or out of service lifts, inaccessible doors. If you feel there may be any problems with your delivery please inform us as soon as possible to avoid any unnecessary charges.

7. Installation

7.1. Items sold by Able Safe Co may require installation according to the manufacturer's instructions in order to meet the manufacturer's specifications or recommended cash rating. Prices quoted exclude installation unless otherwise stated. It is the buyer's responsibility to ensure the product is installed appropriately.

7.2. In all cases it is the buyer's responsibility to ensure that floor loading restrictions are adhered to. Able Safe Co will not be held responsible for any loss or damage as a result of floor loading limits being exceeded as a result of the installation of any of its products.

7.3. Able Safe Co offers an installation service whereby we arrange work to be performed by an appropriately qualified installer. Able Safe Co will not be held responsible for any loss, damage or expenses incurred during, or as a result of, the product installation.

8. Returns Policy

8.1. Purchases may be returned to the company for a refund in the following manner:

8.2. Before returning any item, the buyer must contact Able Safe Co and obtain a Customer Return Authorization (CRA) number within fourteen (14) days of the delivery date.

8.3. No returns will be accepted without a CRA number.

8.4. Goods shall be returned to Able Safe Co or their named agent. ANY POSTAGE AND PACKING COSTS INCURRED ON RETURNED ITEMS ARE FOR THE BUYERS ACCOUNT AND ARE NON-REFUNDABLE.

8.5. In order to receive a refund, your purchase must be returned in "as-new" condition, with either original or suitable packaging and with all manuals and accessories.

8.6. You will receive a refund minus our outgoing delivery cost which is approximately 15% of the total cost of your order.

8.7. Please allow up to twenty eight (28) days for refunds to be processed and credited to your account.

9. Service, Support and Complaints

9.1. Able Safe Co provides a Customer Support Line telephone number and Customer support email address, which deal directly with most enquiries. Contact information can be found on the contact us page of our website.

9.2. We aim to reply to all complaints within forty eight (48) hours. We will provide a likely timescale for resolving the dispute and keep you informed about progress.

10. Disclaimers and Limitations on Able Safe Co

10.1. WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY, AND IN PARTICULAR, ABLE SAFE CO DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE.

10.2. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. PRODUCTS PURCHASED FROM ABLE SAFE CO AND RELATED SERVICES, WHICH ARE PROVIDED BY ABLE SAFE CO, ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES. INDIVIDUAL PRODUCTS MAY BE THE SUBJECT OF ADDITIONAL WARRANTIES OR GUARANTEES GIVEN DIRECTLY BY THEIR MANUFACTURERS. SUCH WARRANTIES ETC. ARE NOT ENFORCEABLE AGAINST ABLE SAFE CO, BUT ONLY AGAINST THE COMPANY/PERSON GIVING THEM.

11. External Sites

11.1. This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). Able Safe Co is not responsible for the availability of, or the content located on or through, any external site, nor for any transactions between you and such sites (including as to 'cookies', personal data, confidential information, or purchases of goods or services). You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links, content or transactions.

12. Copyright

12.1. This site is owned and operated by Able Safe Co, unless otherwise specified all rights in the site design, text, graphics and other content, interfaces, and the selection and arrangements thereof belong to Able Safe Co or its licensors.

12.2. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Able Safe Co or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Able Safe Co is strictly prohibited.

13. Trademarks

13.1. All trademarks, service marks, and trade names (collectively the "marks") are proprietary to Able Safe Co or other respective owners that have granted Able Safe Co the right and license to use such marks.

14. Jurisdictions and Venue

14.1. You agree that, any dispute between our parties will be, governed by the laws of England, without regard to its conflict of law principles.

14.2. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on Able Safe Co web-site shall be an appropriate court located in England.

15. Privacy Policy

15.1. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

15.2. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

15.3. The personal information, which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

15.4. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

15.5. If you have any questions regarding our privacy policy, you should contact our Customer Support Line telephone number or email. Contact information can be found on the contact us page of this website.

15.6. We collect information about you at the time of ordering. The type of information we collect includes your name, address, phone number, email address and credit card details. We will never collect sensitive information about you without your explicit consent.

15.7. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

16. Your Statutory Rights

16.1. Your Statutory Rights are not affected. This statement does not confer upon you any additional legal obligations or duties, it merely highlights existing rights that consumers have whenever they deal with traders.